Archive for May 27, 2009

SMT Tech Support Habla Espaňol

SMT, purveyor of Windows-based geoscientific interpretation software, now provides primary technical support for its KINGDOM™ product in Spanish for the company’s Latin American customer base. Customers located in Trinidad, Tobago and Brazil will continue to receive support in English and/or Portuguese.

Commenting on the announcement, Rick Pharr, Senior Director of Technical Support, said: “SMT’s offering of support in Spanish is part of the company’s ongoing effort to expand our technical service and support on a global level and provide local language assistance to help customers improve the way they work. Support services for our Spanish-speaking customers is another way in which SMT demonstrates that we are listening to the communities that buy and use our products.”

SMT’s strategic partner in Buenos Aires, Geoinfo SRL, provides the Spanish language support on behalf of SMT, which plans to continue expansion in the South American market. Geoinfo, a top tier SMT partner since 1995, will play an even greater role in this region in the future.

SMT now provides technical support for its global customers in six different languages: English, French, Russian, Chinese, Arabic and Spanish. The company’s geoscientific support staff is trained to help clients with all SMT software applications and provides assistance to customers with any problem that may be incurred while using SMT products and services. Technical support for Latin American customers is available through phone, fax or e-mail:

May 27, 2009 at 8:57 pm Leave a comment

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