IBM Updates Lotus Sametime Videoconferencing App

January 27, 2010 at 8:49 am 1 comment

At the annual Lotusphere conference, IBM announced the availability of new IBM Lotus Sametime features, including online meetings and expanded audio and video integration, that help make unified communications and collaboration (UC2) easier and more cost-effective.

            Available now, Lotus Sametime 8.5 offers a new online meeting experience that provides a consolidated calendar view and enables users to start or join a meeting with a single click. Users can easily invite participants to a meeting by dragging names from the instant messaging contact list and dropping them into the meeting. Participants can also accept meeting invitations with a single click and upload materials to the meeting with a drag-and-drop capability.

            Leading companies from around the world participated in a beta program to test the new Lotus Sametime 8.5 capabilities and experience its simplicity and cost savings.

            “For more than eight years, we have used Lotus Sametime to help our employees around the world connect and collaborate through a real-time, integrated communications platform,” said Thomas Eidenmueller, Merck KGaA. “With our planned deployment of Lotus Sametime 8.5 in the second quarter of 2010, we will be able to further lower travel expenses with our plans to run education sessions both internally and externally with our partners. This is an important upgrade that delivers simplified capabilities that will help us increase the use of meetings and connect to our Polycom video conferencing system to promote richer collaboration.”

            The latest version of Lotus Sametime features always-ready, reservation-less meetings that offer password-protected meeting rooms that are always available so that an online meeting can be started instantly. Documents such as meeting minutes and presentations can be stored in the personalized meeting room for future use. Additionally, standards-based audio and video integration makes it easier to interoperate with existing audio and video conferencing systems and improves utilization.

            In addition, Lotus Sametime now offers a new zero-download Web client built on a new Web 2.0 toolkit that makes it easier for businesses to embed Lotus Sametime capabilities into their applications and websites. For example, a business can now include presence, instant messaging, click-to-call and click-to-meet features on its website so that customers can start a conversation or ask questions with one click from the company’s website. This capability helps businesses reduce charges associated with toll-free customer support lines and also helps to improve customer service. Additionally, the zero-download Web client makes it easy for external users to participate in meetings.

            The new release of Lotus Sametime offers expanded mobility support with a new, browser-based Apple iPhone chat client, and an improved mobile client for Microsoft Windows Mobile devices.

www.ibm.com/software/lotus/unified-communications

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Entry filed under: Collaboration & Telecommunications. Tags: , , , , , .

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